Frequently asked questions (FAQ)
DEPOSIT / WITHDRAW
Withdraw to wrong address
Deposit Fiat currency
Deposit Forgot or Wrong Tag/Memo/PaymentID
Deposited wrong coins
Sent to wrong address
How to Deposit to International Digital Xchange Alliance (IDXA)
How to Withdraw coins
TRADING
How to handle Order Exceptions
How to Trade
Fee Structure on International Digital Xchange Alliance (IDXA)
How to use Stop-Limit Function
Account Access
How to unlock account
How to white-list International Digital Xchange Alliance (IDXA) emails
How to Freeze Account
How to Change Account Email
Terms of Use
How to Register on International Digital Xchange Alliance (IDXA)
Two-Factor Authentication
How to Reset SMS Authentication
Google Auth (2FA) Binding Failure
How to Reset Google 2FA
Google 2FA Guideline
Security
Types of Phishing - Email
Types of Phishing - URL Spoof
Anti-virus & Trojan Guideline
Security Tips
How to handle stolen funds transferred to International Digital Xchange Alliance (IDXA)?
Miscellaneous
Info Guideline
Info Q&A
Deposit-To hot wallet address
Listing a Coin on https://idxa.io/
Operation Guide for Help Center
International Digital Xchange Alliance (IDXA) Referral Program Guide